Tiana was a victim in the mass shooting in February 2016, and has been on an incredible journey of healing and recovery. With her world turned upside down, NEXT was asked by Youth for Christ to coordinate media relations and communications for Tiana, and assist her by being the contact person for details, coordinating interviews, and dealing with the scores of national media requests weekly.

Mark not only brought a wealth of knowledge about communicating and coordinating with the media to this crisis situation, he also brought an incredibly caring heart that ministered to Tiana as she walked through the healing process. I know few people who can do both so well at the same time.

Scott McCloughan

Staff, Kalamazoo Youth for Christ